Are your perfumes cruelty-free?

- Yes, all Nuanzes products are cruelty-free. We do not test on animals, and we ensure that our ingredients are ethically sourced.

Are your perfumes vegan-friendly?

- Yes, all of our perfumes are 100% vegan.

How do I care for my perfume?

- To ensure your perfume lasts, store it in a cool, dark place away from direct sunlight and extreme temperatures. Use our dustbag that comes with the purchase to ensure! Keep the bottle tightly closed when not in use to maintain its quality and scent.

Does the perfume last?

- Yes, our perfumes have a 20% perfume oil concentrate which is above the average for EDP perfumes, ensuring a long-lasting and rich scent that stays with you throughout the day.

What ingredients do you use in your perfumes?

- We use high-quality, ethically sourced ingredients to create our unique scents. Our formulations are free from harmful chemicals and preservatives.

How can I track my order?

- Absolutely! Once your order is shipped, you will receive a tracking number via email to follow your shipment's progress.

How long will it take to receive my order?

- Orders are typically processed within 1-2 business days, and shipping times vary depending on your location within Sweden. You will receive an estimated delivery date when your order is shipped.

Can I modify or cancel my order?

- Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

Where do you ship?

- We currently ship within Sweden. Stay tuned as we plan to expand our shipping locations in the future!

What are your shipping options and costs?

- We offer standard shipping within Sweden. Shipping is free.

Do you offer expedited shipping?

- At this time, we only offer standard shipping. We are working on adding expedited shipping options in the future.

What payment methods do you accept?

- We accept major credit cards, PayPal, and Klarna for your convenience.

Is my payment information secure?

- Yes, we use secure encryption technologies to ensure your payment information is protected.

What is your return policy?

- 10 days after you received your product. Please email us at: info@nuanzes.com if you like to make a return.

How can you offer such good prices?

- We focus on what truly matters: high-quality ingredients and meticulous craftsmanship. By eliminating unnecessary expenses and streamlining our processes, we can offer luxury perfumes at accessible prices without compromising on quality.

Where are your perfumes made?

- Our perfumes are crafted in Sweden using both local and globally sourced ingredients to ensure the highest quality.